Report a misleading website to search engines
Government services have been getting a growing number of complaints from people who feel misled by websites which charge for access to public services that are either free or much cheaper when...
View ArticleGuest post: A year on GOV.UK – HMRC’s experience
Robin Riley, HMRC Head of Digital Engagement and project lead for HMRC’s corporate content on GOV.UK. This week marks exactly one year since HMRC moved its corporate web presence to GOV.UK, and exactly...
View ArticleNew Transport for GOV.UK
You may not have noticed, but we recently changed the bit that says ‘GOV.UK‘ in the black banner that appears across the website. It now uses New Transport, the same typeface that we use across the...
View ArticleEvery day we write the book: an incomplete history of civil service authors...
Today is World Book Day, so we thought it would be fun to look back through history and find out about some civil servants who dabbled as authors on the side. Ian Fleming (image courtesy of Libor Kriz...
View ArticleUser research – a day in the life
) This week, Cath Richardson and Jon Rimmer talk about some of the user research methods we are using at GDS to help us understand how people use our online services. Join in the conversation on...
View ArticleWeekend links: celebrating International Women’s Day
In celebration of International Women’s Day we’re dedicating our weekend links to the work and achievements of women – in tech, in history and in innovation. Join the conversation on Twitter @GDSTeam....
View ArticleGuest post: user research at the Home Office
Katy Arnold is a User Researcher at the Home Office. The Home Office Visas exemplar is one of 25 projects leading the digital transformation of government. Our role is to make sure that what we build...
View ArticleWhat we mean when we talk about content design
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make? In light of the chat we had with our...
View ArticleWeekend links: Lego, asteroid hunters, Clement Attlee and more
Got a link you’d like to share? Tweet us – @GDSTeam Read about the formidable politician Clement Attlee over on the History of government blog. Lego-obsessed? Take a look at this incredible fully...
View ArticleOne link on GOV.UK – 350,000 more organ donors
Last autumn we shared early results of testing various versions of the GOV.UK ‘Thank You’ page. First introduced a year ago, people see this page once they’ve bought their tax disc via GOV.UK. People...
View ArticleReport a misleading website to search engines
Government services have been getting a growing number of complaints from people who feel misled by websites which charge for access to public services that are either free or much cheaper when...
View ArticleGuest post: A year on GOV.UK – HMRC’s experience
Robin Riley, HMRC Head of Digital Engagement and project lead for HMRC’s corporate content on GOV.UK. This week marks exactly one year since HMRC moved its corporate web presence to GOV.UK, and exactly...
View ArticleNew Transport for GOV.UK
You may not have noticed, but we recently changed the bit that says ‘GOV.UK‘ in the black banner that appears across the website. It now uses New Transport, the same typeface that we use across the...
View ArticleEvery day we write the book: an incomplete history of civil service authors...
Today is World Book Day, so we thought it would be fun to look back through history and find out about some civil servants who dabbled as authors on the side. Ian Fleming (image courtesy of Libor Kriz...
View ArticleUser research – a day in the life
) This week, Cath Richardson and Jon Rimmer talk about some of the user research methods we are using at GDS to help us understand how people use our online services. Join in the conversation on...
View ArticleWeekend links: celebrating International Women’s Day
In celebration of International Women’s Day we’re dedicating our weekend links to the work and achievements of women – in tech, in history and in innovation. Join the conversation on Twitter @GDSTeam....
View ArticleGuest post: user research at the Home Office
Katy Arnold is a User Researcher at the Home Office. The Home Office Visas exemplar is one of 25 projects leading the digital transformation of government. Our role is to make sure that what we build...
View ArticleWhat we mean when we talk about content design
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make? In light of the chat we had with our...
View ArticleWeekend links: Lego, asteroid hunters, Clement Attlee and more
Got a link you’d like to share? Tweet us – @GDSTeam Read about the formidable politician Clement Attlee over on the History of government blog. Lego-obsessed? Take a look at this incredible fully...
View ArticleOne link on GOV.UK – 350,000 more organ donors
Last autumn we shared early results of testing various versions of the GOV.UK ‘Thank You’ page. First introduced a year ago, people see this page once they’ve bought their tax disc via GOV.UK. People...
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